FAQs & Resources

Berl's Resource Center - How to Articles, product reviews, informational pieces, and more.'

Here you can find guides to help you pick a product, understand a feature, see video on product demonstrations and maintenance (including step-by step, how-to guides). And for industry news, and new products, see our BERL'S Blog.

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How-To Guides
	Changing the Filter on Elkay (Enhanced ezH₂O) Bottle Filling Stations Step-by-step video for Elkay bottle fillers with model numbers that end in "P"

	Changing the Filter on an Elkay (Original ezH₂O) Bottle Filling Station Step-by-step instructions for changing the filter and resetting the filter status light on Elkay bottle filling stations with model numbers that end in "K"

	Changing the Filter on an Elkay Liv (In-Wall ezH₂O) Bottle Filling Station Step-by-step instructions for changing the filter on the new Elkay Liv in-wall bottle filling stations. Includes a filter troubleshooting section in case the new filter is not detected.

	Troubleshooting Filter Replacement What to look for when your new filter is not autodetected by your Elkay bottle filling station.

	Replacing the IR bottle sensor on ezH₂O bottle filling stations. Step by step instructions including part numbers needed for this repair.

	Changing the HEPA filter on a Dyson 9kJ (Model HU03) Step by step video walk through.

	Replacing a World Dyer Model A with VERDEdri Model Q hand dryer Step by step walkthrough for installing a new high-speed VERDEdri in the space left by a surface mount Model A or AirMax hand dryer. No new holes or wiring necessary!

	Replacing a recessed World Dryer Model A or AirMax hand dryer with a new VERDEdri hand dryer. World Dryer video showing the simple steps to covering the recessed area left behind with a VERDEdri backsplash and hand dryer.

	Adjusting the stream height and water temperature on an Elkay LZSTL8WSLK drinking fountain. Instructions are given that work for both standard chilled water fountains and those with bottle fillers.

	Installing an Elkay Liv in-wall bottle filling station Elkay official video showing the tools necesary and an installation overview of a LBWD (Liv) recessed bottle filling station with remote chilling unit and filtration.

	Elkay ezH₂O Liv (LBWD series) - Care & Cleaning Elkay cleaning and maintenance guidelines.

	Troubleshooting a GENWEC soap and sanitizer dispenser If your soap dispenser is not triggering, there may be a very simple fix.

	Changing the dual HEPA filter cartridges on a Dyson Airblade "V" Hand Dryer Improve the performance and drying time of your hand dryer instantly!

	Changing the main body on a Dyson Airblade "V" hand dryer When your restroom hand dryer goes down, there's no time to waste!

FAQs
	Is the Dyson Airblade AB14 Discontinued or NOT !?! Wasn't the Airblade dB discontinued? Yes, but not anymore!

	Elkay & Halsey Taylor Fountain & Bottle Fillers: Serial number location (by model) When calling Elkay tech support (or trying to find out if an accessory will work with your product), you'll need your model number and serial number. This article shows where they are by model.

	Elkay and Reverse Osmosis - What to know Is it OK to use Elkay drinking fountains and ezH₂O bottle fillers with a reverse osmosis water supply?

	Mixing Valves vs Thermostatic Valves What are they and when are they necessary?

	Elkay Filter Status Lights - What do they actually mean? HINT: It's not like a traffic stop light! Elkay explains...

	Elkay Model Numbers - How to understand them Believe it or not, there's a method to the madness!

	Bi-Level Water Fountains - Versatile vs Reversible What's the difference? A picture is worth a thousand words. Check it out!

	What the heck is an "IP(X)" rating? And why are they important to the lifespan of my hand dryer?

	Stainless Steel - I got my order, but it looks terrible! It's hard to get past first impressions, but your product is just fine.

	NEW - Excel Electrostatic HEPA Filtration Now available in XLERATOR and ThinAir hand dryers. Why that's a great thing!

	Understanding World Dryer Model Numbers How to parse them as well as WD serial number formats.

	Do Elkay products require GFCI protection? When installing an Elkay drinking fountain, bottle filler, or remote chiller, is GFCI necessary?

	Hand Dryers in Schools Why this value proposition is true, now more than ever.

	SuitMate Cabinet or Counter Installation You can install your swimsuit spin dryer into a cabinet, but be sure to read this first!

	Electrostatic Sprayers - What are they? How they work and why they're the best option for disinfecting large areas.

Buyer's Guides
	Push Button vs Automatic Hand Dryers What are the benefits and potential drawbacks of each?

	What's the best hand dryer for you? There are a lot of features and new styles coming every day. Here's what you need to know to make the best choice.

	Sanitary Door Openers - Which one should you choose? In this video, we explain the various types and demonstrate them for you.

	Bottle Filling Stations - The new healthy trend In your school, in your office, and in your home. They're everywhere!

Product Overview Videos
	Dyson Airblade V Technology Quiet, compact, efficient. The HU02 continues to evolve.

	Dyson Airblade 9kJ (HU03) The newest member of Dyson's Airblade lineup.

	Excel Dryer XLERATOReco Only 500 Watts - An incredible 10 second dry time.

	World Dryer VERDEdri v2 The second generation of the World Dryer Q-series hand dryer is completely revamped with new and improved features.

	Bobrick QuietDry - Quietly Efficient You'll be surprised at the difference!

	Excel ThinAir ADA hand dryer ADA Guidelines compliant without recessing. Same ultra-quick dry time.

	Bobrick TrimLine ADA Hand Dryer Projects only 4" when surface mounted. Bobrick quality and effectiveness.

	World Dryer SMARTdri and SMARTdri plus (Model K series) Focused drying, ultra long-life motor (10 year warranty!)