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Frequently Asked Questions about Excel Hand Dryer (Electrostatic) HEPA Filters

"It's very exciting that now we can have electrostatic filters in our hand dryers. But I have a few questions..."

What is the life expectancy of the Electrostatic HEPA filter?

The life of a HEPA filter depends on the environment in which the dryer is installed and the frequency of use. High usage or excessive dust/lint in the air will require more frequent replacement of the HEPA filter. As a guide, when the HEPA filter shows a buildup of lint, dust & debris or if you experience a reduced air flow, the filter should be replaced. We recommend inspecting annually.

How is the Electrostatic HEPA filter replaced?

With the removal of 2 screws, one can easily remove and replace the HEPA filter into its frame and then reinstall.

Can the Electrostatic HEPA filter be cleaned? If so, how?

No. Cleaning the HEPA Filter is not an option. You can clean the pre-filter at least twice per year to prolong the life of the filter.

How much is a replacement Electrostatic HEPA filter?

Generally, the price is $80 to $90. At Berl's Commercial Supply, shipping is free on these.

What is the warranty on the Electrostatic HEPA filtration system?

Excel offers a one year warranty against manufacturing defects.

How do I know if my existing XLERATOR®/XLERATOReco® hand dryers can be retrofitted with an Electrostatic HEPA filtration system?

If your dryer has a #40102 or #40103 control or has a Serial 370656 or higher, your dryer can accept a HEPA retrofit kit.

What about retrofitting my ThinAir hand dryer?

Unfortunately, due to the very tight integration on ThinAir dryers, they need to be completely reconfigured to host a HEPA filter, so a new dryer (or full sub-assembly) would need to be purchased.

Since XLERATOR/XLERATOReco hand dryers with an Electrostatic HEPA filtration system remove 99.999% of viruses from the airstream, is my hand dryer without an Electrostatic HEPA filtration system safe for people to use?

All dryers from Excel are a hygienic hand drying solution, but those with HEPA filtration add another level of protection.

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