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Frequently Asked Questions



What's the Best Hand Dryer for You?

There are a lot of features and new styles are coming every day. We guide you through some of the aspects to help you make a decision based on your specific needs.

[Updated for COVID-19]



Analysis: Hand Dryers -vs- Paper Towels - HYGIENE STUDIES!

The Hatfields and McCoys have nothing on the hand dryer and paper towel industry. We sort out fact from fiction!

[Updated for COVID-19]



Analysis: Hand Dryers in Schools.

What are some of the factors to consider in choosing the proper hand dryer for this unique environment.



What the heck is an "IP(X)" Rating?

For hand dryers, soap dispensers, and other restroom fixtures, it might be more important than you realize.



How to reset the filter and bottle counters on an EZH2O Bottle Filler

It's not difficult, but it can be a little tricky. This video takes you through the steps in order.



What are Mixing Valves and When Are They Necessary?

Used mostly with automatic faucets, but also with certain safety equipment, mixing and thermostatic valves are an important safety measure and can be mandated by local building codes. This article gives a basic overview.



What’s the difference between a reversible water fountain and a versatile water fountain?

If you are replacing or upgrading an "ADA" (bi-level) water fountain (with or without a bottle filler), you will want to make sure that you are purchasing a product that is compatible with both your space and your plumbing rough-in.



Electrostatic Sprayers & Disinfectants: How do they work?

We explain what they are, how they work, what the benefits are, and other frequently asked questions.



Help! I got my stainless steel product and it looks awful!

Manufacturers almost always ship stainless steel products with a protective film. This frequently causes customers momentary distress as it can look like scratches, dirt, or even the wrong product (I ordered stainless steel, but I got white!)




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