Yes we do! There are several ways to request a custom quote.

• You can put the items in your cart and then use the "REQUEST A QUOTE" link at the top of our site.
• You can email us at sales@berls.com and let us know what products you're interested in.
• You can call us at 800-409-3131 and choose option 1 to talk to a person. We'll get you a custom quote quickly!
• You can use the Live Chat on our site to start a quick conversation with our agents.

We pride ourselves with having the lowest prices in the industry and do not publish coupon codes to provide online discounts. If you are making a large order, please call us and we can provide a custom quote.

If you see the same item somewhere else for less money, let us know and we will match or beat that price.

Items you are price-matching against must be new and in stock at the competitor.

For items that are in-stock, and for orders placed before 2:30 Eastern Time, your order will ship the same day. While 2:30 is our official cutoff time, orders placed by 3:30 will normally also be shipped the same day.

Please call us if you have an urgent request in the end of the day. We know how important it can be to get construction fixtures quickly and we will do what we can to make it happen!

For items that are not in stock, we normally ship directly from the manufacturer. Lead times are listed on the product page. They are normally 2 to 3 days before shipping, but can be longer depending on the item.

We carry all of our major sellers in stock, so chances are excellent that we have what you need in stock.

On the product page on our website, it indicates whether or not the item is in stock.

If the item shows as "in stock," we normally carry plenty of inventory. If you have a larger order, feel free to call us to check on the amount in stock.

Yes! Berl's does not use robots or chat bots or overseas operators. You will speak to a knowledgeable member of our staff located in the USA.

We are open and shipping Monday through Friday, and are closed on major government holidays.

We are closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas Eve, and Christmas.

If major holidays, like July 4th and Christmas, fall on a Tuesday or Thursday, we will also be closed that Monday or Friday.

Our main warehouse is located in Mooresville, North Carolina. In stock products will ship directly from there.

Items that need to be drop-shipped will ship directly from the manufacturer's plant, or from one of their warehouse locations. If you ask, we can usually tell you what the transit time will be for a given order based on your ship to address and the anticipated origin of the shipment.

Berl's Commercial Supply ships everywhere in the United States and many other places in the world.

For items over $99, and any other item listed as "free shipping," we offer free ground shipping to the lower 48 states.

If you would like to expedite your order to a faster method such as overnight shipping, there will be an extra charge.

Yes. So long as your order is received before 2:30 PM (or later if you called to confirm), you have paid for overnight shipping, the item is in stock and does not need to go via freight, you will receive it the following day!

If the item is not in stock, we can still ship it with expedited shipping, but the lead time before shipping may be longer.

There is an additional charge for shipments to Hawaii and Alaska. If the charge does not look reasonable to you, please call us and we can check the calculation.

We ship almost all of our items using FedEx and UPS, which are traceable with tracking numbers. In some cases we use USPS.

As we ship via Fedex and UPS, both of which do not ship to PO Boxes, we normally do not ship to PO Boxes. If you have an order that must go to PO Box, please call us to make special arrangements.

For large, pallet based shipments, we employ a variety of freight carriers.

If your shipment is going by freight carrier, we will need to know if you need a liftgate at your location.

For parcel shipments (all items that do not need to go on a pallet) Berl's offers all FedEx and UPS options from Ground to Overnight.

International shipments normally go FedEx International Economy (about 1 week) and FedEx International Express (3 - 4 days).

For larger value items, we require signatures. For lower value items, we may require a signature only if the situation warrants it.

If you would like us to remove the signature requirement, please call us to discuss.

Upon the fulfillment of your order, we will email you a confirmation with tracking information.

If your order was packed early in the day, the tracking number will become valid once it is picked up later in the day, generally by 5PM Eastern Time.

To track UPS and FedEx packages, just google the tracking number and you will see it come up.

The vast majority of the products we carry come with a generous manufacturer's warranty. Most hand dryers, for instance, come with a 5+ or even 10 year warranty. Some products even have a lifetime warranty.

Every product page will have a downloadable PDF of the applicable warranty, where one is offered. Many also show this on the specs section of the product details. If you are not sure, we are only a phone call or email away!

Each manufacturer will have their own specific policies on what is covered, however, Berl's only deals with reputable, market leading suppliers. In the event of a dispute, we will do our best to help you resolve it in an acceptable way.

If you have already installed your product and there is a problem, DO NOT take it off of the wall. The manufacturer may need to troubleshoot this with you before they agree to a replacement or to send help.

In case of product questions, Berl's staff can provide technical service on many of the products we carry. You can reach them at 800-409-3131, and choose the option for service.

If your case requires you to talk directly to the manufacturer's technical service department, you can normally google that contact information, or call us, and we will provide it to you.

You bet! Our staff are experts in the products we sell. Please feel free to call us and press 1 for sales.

In addition, our website contains a wealth of knowledge for all of the items that we sell. You will find product details, photos, spec sheets, instruction manuals, and other downloadable assets.

If the product you are looking for is one of the manufacturers we carry, please call us and we will be delighted to get you a quote, lead time, availability, and specification information in quick order!

Even if the product is from a company that we currently do not offer, we may be happy to work with you to procure your item. Give us a call.

Yes, Berl's ships globally. In general, we use FedEx as our broker and to clear shipments. Note that shipments outside the US will likely incur duties and taxes which will be collected from you by a broker, prior to or on delivery. If you are tax exempt, you would be provided the opportunity to furnish the relevant documents to avoid these charges.

Yes you can! There are several ways to request a custom quote.

• You can put the items in your cart and then use the "REQUEST A QUOTE" link at the top of our site.
• You can email us at sales@berls.com and let us know what products you're interested in.
• You can call us at 800-409-3131 and choose option 1, and we'll get you a custom quote (usually in just a few minutes).
• You can use the Live Chat on our site to start a quick conversation with our agents.

Berl's accepts most major credit cards: Visa, American Express, Mastercard, and Discover.

We also accept PayPal, checks, wire transfers, and ACH/direct deposits.

Please contact us to request a credit application.

Fortune 500 companies and public institutions such as schools and municipalities are generally granted terms of net 30 on the same day as you apply. Smaller organizations may apply and will take longer to vet. We require upfront payment from most of our customers.

There is a late fee of 1.5% per month for payments that are 30 days or more late.

Items can be returned, but there is a restocking fee, and the items must be received back in new condition, in the original packaging and uninstalled. Custom items cannot be returned.

Please see our return policies here.

Yes! Berl's carries a huge selection of OEM parts in stock for quick delivery. Our expert staff can help you quickly identify exactly the part you need, with quick delivery, and at a good price.

Yes! Please see our reviews on Trustpilot. Berl's has one of the highest ratings possible, normally 4.8 or 4.9 out of 5. Our customers consistently remark about the excellent customer service, great prices and fast shipping. Berl's carries a large amount of inventory and has excellent relationships with both the manufacturers and our amazing customers.

Berl's Commercial Supply is a Better Business Bureau Accredited Business. Rating: A+.

BERLS.com is a secure shopping site. We follow strict privacy and data protection guidelines to protect our customer's important information and we have contracted with a number of industry-leading experts to ensure that this information stays safe.

Berl's Commercial Supply was founded in 2008 as part of Berl Enterprises LLC. Berl's was previously known as Restroom Direct.

Berl's Commercial Supply's headquarters and main warehouse is located at 168 Thunder Road, Mooresville, NC 28115. From this 73,000 sq ft facility, Berl's offers fast shipping throughout the entire USA.